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Privacy Policy

Integrated Orthopedics (integratedorthopedicsaz.com)

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Effective date: July 2, 2026

Integrated Orthopedics (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through integratedorthopedicsaz.com and our related marketing (including social media lead forms), how we use and share it, and the choices you have. This policy applies to our website and marketing activities; it does not cover the confidentiality of your protected health information (PHI) as a patient, which is governed separately by our HIPAA Notice of Privacy Practices, provided at your first visit and available at our office upon request.

1. Information We Collect

We collect information in the following ways:

Information you provide directly

  • Contact details: name, email address, phone number

  • Appointment and inquiry details: the condition or service you're interested in, preferred contact time, insurance information, and any message you send us through a contact form, lead form, or by phone

  • Newsletter sign-up information (email address)

  • Patient intake and billing information you submit through our patient forms or scheduling partner (Zocdoc) — this is handled under our clinical HIPAA policies once you become a patient, not solely this website policy

Information collected automatically

  • Device and usage data such as IP address, browser type, pages viewed, and referring website, collected through cookies and similar technologies

  • Interaction data from social media advertising, including Meta (Facebook/Instagram) Lead Ads forms, when you submit a form through one of our ads

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and schedule or manage appointments at our Clinic or Surgery Center

  • Provide the services you request (orthopedic surgery, sports medicine, injection therapy, physical therapy, etc.) and communicate with you about them

  • Send appointment reminders, billing and insurance information, and administrative updates

  • Send our newsletter or promotional communications, if you opted in

  • Improve our website, services, and advertising performance

  • Comply with legal, regulatory, billing, and accounting obligations, including the No Surprises Act

3. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

  • Service providers: with vendors who perform services on our behalf, such as our scheduling platform (Zocdoc), billing/insurance clearinghouses, email/newsletter provider, and IT/hosting providers (Wix). These providers are only permitted to use your information to perform services for us.

  • Related practices: with our affiliated Wellness division (iwellnessaz.com) if you request a referral or ask to be connected with their services — only with your consent.

  • Advertising platforms: when you submit a Meta (Facebook/Instagram) Lead Ad form, your responses are shared with us by Meta so we can follow up with you. See Section 4 for more on advertising and analytics.

  • Insurance and legal reasons: with health plans for billing and claims, and if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Integrated Orthopedics, our patients, or others.

  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

4. Advertising, Cookies, and Meta Lead Forms

Our website and social media pages may use cookies, pixels, and similar tracking technologies (including the Meta Pixel) to measure ad performance and show relevant ads. When you submit a lead form on Facebook or Instagram, Meta shares the information you provide with us so our team can contact you; that submission is also subject to Meta's own Data Policy.

You can control cookies through your browser settings, and you can manage the ads you see and the information Meta uses through your Meta Accounts Center ad preferences.

5. Your Choices

  • Opt out of marketing emails or texts at any time using the unsubscribe link, by replying STOP, or by contacting us directly

  • Request access to, correction of, or deletion of the personal information we hold about you, subject to legal and recordkeeping requirements (medical, billing, and insurance records must be retained under law and cannot be deleted on request)

  • Arizona and other state residents may have additional rights under applicable state privacy laws; contact us using the information below to make a request

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect, consistent with applicable healthcare data security standards. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

This website is intended for adults arranging care for themselves or a dependent. We do not knowingly collect personal information from children under 13 through the website itself outside the context of scheduling their care. If you believe a child has provided us information directly, contact us and we will address it.

8. Third-Party Links

Our website may link to third-party sites (such as our scheduling partner Zocdoc, insurance portals, or our affiliated Wellness site). This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the last revision. Material changes will be posted on this page.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise any of your choices, contact us:

Integrated Orthopedics

Clinic: 17300 N Perimeter Dr #150, Scottsdale, AZ 85255 — (602) 734-1834

Surgery Center: 13215 N 7th St #100, Phoenix, AZ 85022 — (602) 805-5041

Website: www.integratedorthopedicsaz.com

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